REFUND POLICY

In the name of the maintenance of utmost levels of hygiene, items that have previously been sold can not be returned. This is as a further resell of said items is not possible. Replacement is acceptable only in the case of faults at our end such as those of damaged items. You can contact our customer support team via email at info@shavedoctorshaveacademy.com within 3 days of the product’s delivery so that we can assist you further in your case. In order to avail this you must provide us with your order ID details, along with an image of the damaged product.

 

As for return shipping, the customer will have to ship the damaged product back to us him/herself. We will then process the replacement request, only if the products are received by us in their original packaging with their invoices intact.

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NOTE: INCASE OF REPLACEMENT, YOUR REQUEST IS DEPENDANT ON THE AVAILABILITY OF STOCK. IN THE CASE WHERE A REPLACEMENT RELATED ITEM IS NOT AVAILABLE, WE WILL REFUND YOU WITH THE FULL AMOUNT.